| Integrity Engineering, LLC | P.O. Box 3350 | 8508 Ventnor Ave. 1st fl., Margate NJ 08402 | Phone/fax (888) 272-6999 |
Unlike other service professionals, home inspectors usually do not enjoy repeat business from clients, no matter how well they perform. This is because most people need a home inspection only once in a great while, and then, not usually in the same geographic area. So, superior service can only be recognized with thoughtful referrals or testimonials from past clients. If knowing what others have to say about your prospective home inspector is important to you, we're pleased to share some recent feedback received back from clients:
E-mail from Jay and Kathy Moskowitz and Mike and Kathy Smith., Chalfont, PA:
Hey Zack,
My family and the Smith family would like to thank you for your detailed and professional inspection. We were very impressed with your report. The pictures that you included really highlight the concerns that were found. Besides the inspection and the report, the manner that you answered our questions and the extra time that you spent answering our questions really gave us a sense of security. Again, thank you for time and effort. If you ever need to customer to contact us for a reference please do not hesitate to call us.
Sincerely,
Jay & Kathy Moskowitz
Mike & Kathy Smith
E-mail from Paul B, Marlton, NJ:
Zack,
Thank you for the great job with the inspection yesterday. I appreciate your diligence, thoroughness and professionalism. I am extremely pleased with your inspection and report and would highly recommend you to my friends and family if they are in need of your services. Have a great day, Thanks, Paul
E-mail from Caren S., Cherry Hill, NJ:
Hi Zack, Thank you for your speedy turn around and your valuable input. My husband and I appreciate your honest, detailed, and very helpful information. I'll make sure to recommend you to my peers who are now buying property down the shore. You're top notch! Thank you again, Caren
E-mail from Alex Marino, Linwood, NJ:
Zack - Thank you so much for getting the report to me as quickly as you have you done. I truly appreciate your thoroughness, time, and comprehensive report. I will be sure to pass your business card along to friends, family, and others. Please feel free to use me as a reference in the future.
Letter from Joseph J. Shaheen, New York, NY (for original letter in PDF format, click here)
Dear Zack,
I am writing to express my appreciation for the truly exceptional service that you
provided to my wife and me last Tuesday. Without question, your home inspection and
subsequenrt eport were invaluable to us in our most valuable asset. After observing your
inspection process and the results of your work, I would never even consider purchasing
a home without first retaining your expertise.While I was initially impressed with your engineering credentials and state
licensure as a home inspection, I was even more impressed by your prompt, professional
and exhaustive inspection. Your high degree of professionalism, thoroughness and
dedication was clearly evident not only as you went about your work, but also in your
comprehensive inspection report. In fact, all of my experiences with your company, from
my first phone call to you, to the actual home inspection and then all my follow-up
questions, have exceeded my greatest expectations in every way. You always kept me
fully informed and were always eager to answer any question or concem my wife or I
might have.In sum, you have been terrific! Your professionalism, responsiveness, efficiency,
and genuine friendliness will make it a pleasure for me to recommend you to all my
friends who are considering buying a home in your service area.
My wife Carol joins me in thanking you for your great service and wishing you
and your family a very healthy and happy New Year.
E-mail from George and Denise B., Philadelphia:
Zach,
Thank you for the outstanding inspection on this property. I appreciate your thoroughness and professionalism. I will be calling (Realty Office) and advising them of your work and will recommend you to future sellers and purchasers. I am curious do you go to Pennsylvania.
As I mentioned I recently started in the Real Estate business and am licensed in Pa. If you are interested I would be more than happy to recommend you to other agents in my office. Thank you again. My wife and I are more comfortable now going forward with this purchase.
E-mail from Mark K, Clifton, NJ:
Zack,
An excellent summary and detailed report. I forwarded your note to (real estate agent) at (Realty Office) just now. I would still appreicate if you could send her a hard copy just in case she cannot open the .pdf attachment.
E-mail from Karen W., Ventnor, NJ:
Thanks, you were great! Karen
E-mail from Les E., Woodbury, NJ:
Dear Zack,
Nice job – very professional, succinct, but thorough. I'll also share the report with the seller. I was glad to see that there were no ‘show stopper' issues.
Regards, Les
E-mail from Karena & Ron G., Cherry Hill, NJ:
Dear Zack:
Thank you so much for e-mailing me the information about sensaphone. I'll check it out. Also, thank you for speaking with Ron and me on the telephone the other night. You explain things so well, even to uninformed laymen/women. You would be a great teacher! Your idea of offering a class to real estate salepeople is wonderful. I think you ought to open it up to prospective home buyers as well. Ron and I will definitely sign up.
Thank you also for the book you gave us. Not exactly bedtime reading, but I'm sure it will be very helpful!
We'll let you know what happens with the house. So far, (agent) presented our list of concerns to the seller's agent.
Take care, Karena
